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Core Insight: June 2008
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It’s All About the Attributes: Get to Know Your Visitors with Powerful Web Analytics

As consumers become web savvy and realize the benefits of Internet use, businesses pay more attention to the usability of their online properties and how well these convert visitors to buyers. At the center of this new paradigm is a growing reliance on web analytics and marketing, which enable businesses to understand visitor behavior and customize online content based on individual visitor needs. In a recent webinar hosted by the American Marketing Association for small- and medium-size businesses (SMBs), Coremetrics and Oodle—a Coremetrics client—discussed the merits of web analytics and introduced attributes, a powerful way to capture, segment, filter and report on visitor behavior. A recording of the webinar is available here.

To read more about the power of web analytics and attributes, click here >>

Leverage Industry Benchmarking and Get in
the Know

Recently, Coremetrics has begun offering monthly
retail benchmarking data on its website. Key metrics are compared month-over-month and year-over-year for both US and UK clients. To learn more about how companies leverage LIVEmark, we’ve reached out to Jack Aaronson, CEO of The Aaronson Group, a strategy and design firm focusing on customer conversion, retention and loyalty. The company’s client list includes a who’s who of multi-channel retail companies and brands, such as Yves Saint Laurent, Reebok, Skymall, Publisher’s Clearing House, ShopNBC, Hello Direct and many others.

The written interview is available here >>

Tuccini Tags Site in Just One Day

It’s an all too familiar story—your marketers are clamoring for tools that will help them understand visitor behavior and campaign performance, while your IT shop is stretched to its limits. Tuccini, provider of genuine, brand name fragrances at discount prices, faced just that challenge.

Tuccini has plans to grow the number of product lines it offers by tenfold in just three years. With such an ambitious challenge before them, the Tuccini team was eager to have Coremetrics delivering value as quickly as possible. The answer? Coremetrics Quick Start. The Quick Start service reduces total implementation time for tagging projects from around three months to three weeks, and client labor by approximately 95%.

The Tuccini team met with Coremetrics implementation engineers to determine a data acquisition strategy that met their business needs. Based on the strategy, Coremetrics delivered a superscript that automatically populated Tuccini’s site with JavaScript tags that collect business-critical data. Tuccini then ran and tested the script in a single day.

 “Quick Start enabled us to get our system up and running much faster than we could have on our own,” said Nick Uresin, chief executive officer at Tuccini Corporation. “With all our tags executed in just one day, and the whole process completed in a couple of weeks, we are gaining business value much more quickly than we ever thought possible. The insight we now have is enabling us to adjust our online campaigns to increase return on advertising spend. As a result, we expect the Coremetrics solution to pay for itself in just a few months.”

To learn more about Quick Start and Tuccini’s successful implementation, download the complete case study >>

 
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